Change stay

If you have to cancel your stay, please contact the tourist information office to ask for a refund. Whether there is a refund will be decided on an individual basis. You can always purchase a new guest card should your stay be prolonged.

Why access to the camera?

When you arrive at your vacation accommodation, a QR code will be posted there. When you scan it, the data of your accommodation will be automatically transferred and you do not need to type it in.

Password forgotten/changed

If you have forgotten your password, or would like to change it, simply select „Forgot Password“ at the login area.