FAQ operation Archive - WELCMpass https://www.welcmpass.info/ufaq-category/faq-operation/ Die digitale Gästekarte! Tue, 25 Jan 2022 06:32:48 +0000 de hourly 1 https://wordpress.org/?v=6.6.2 https://www.welcmpass.info/wp-content/uploads/2019/12/cropped-Favicon-32x32.jpg FAQ operation Archive - WELCMpass https://www.welcmpass.info/ufaq-category/faq-operation/ 32 32 Quick guide https://www.welcmpass.info/ufaqs/quick-guide/ Tue, 25 Jan 2022 06:19:22 +0000 https://www.welcmpass.info/?post_type=ufaq&p=29010 The app automatically informs you about your guest tax obligation – or you scan the QR code with your smartphone, which is displayed in your guest room/holiday accommodation. You purchase the guest card directly via your smartphone – anonymously or with registration (required e.g. for obtaining an annual guest card and using discounted guest tax […]

Der Beitrag Quick guide erschien zuerst auf WELCMpass.

]]> The app automatically informs you about your guest tax obligation – or you scan the QR code with your smartphone, which is displayed in your guest room/holiday accommodation.

  • You purchase the guest card directly via your smartphone – anonymously or with registration (required e.g. for obtaining an annual guest card and using discounted guest tax rates).
  • You trigger the payment directly via your smartphone.

Der Beitrag Quick guide erschien zuerst auf WELCMpass.

]]> Misposting https://www.welcmpass.info/ufaqs/misposting/ Tue, 25 Jan 2022 06:17:00 +0000 https://www.welcmpass.info/?post_type=ufaq&p=29008 If you have made a mistake in booking, you can cancel and re-book up to 3 days before arrival. For cancellation after the scheduled start of the trip, please contact the tourist information.

Der Beitrag Misposting erschien zuerst auf WELCMpass.

]]> If you have made a mistake in booking, you can cancel and re-book up to 3 days before arrival. For cancellation after the scheduled start of the trip, please contact the tourist information.

Der Beitrag Misposting erschien zuerst auf WELCMpass.

]]> Cancel https://www.welcmpass.info/ufaqs/cancel/ Tue, 25 Jan 2022 06:15:59 +0000 https://www.welcmpass.info/?post_type=ufaq&p=29007 You have the possibility to cancel your guest card up to three days before arrival. To do this, simply call up your guest card and select „Cancellation“. If you want to cancel after the actual arrival, please contact the tourist information directly.

Der Beitrag Cancel erschien zuerst auf WELCMpass.

]]> You have the possibility to cancel your guest card up to three days before arrival. To do this, simply call up your guest card and select „Cancellation“. If you want to cancel after the actual arrival, please contact the tourist information directly.

Der Beitrag Cancel erschien zuerst auf WELCMpass.

]]> I have confirmed the accuracy of my information for the registration certificate, but I can no longer access the registration certificate. https://www.welcmpass.info/ufaqs/i-have-confirmed-the-accuracy-of-my-information-for-the-registration-certificate-but-i-can-no-longer-access-the-registration-certificate/ Tue, 13 Jul 2021 04:39:23 +0000 https://www.welcmpass.info/?post_type=ufaq&p=28629 If you have confirmed the accuracy of your information for the registration certificate, it will be automatically forwarded to your accommodation, as they are responsible for receiving and keeping the registration certificates for one year.

Der Beitrag I have confirmed the accuracy of my information for the registration certificate, but I can no longer access the registration certificate. erschien zuerst auf WELCMpass.

]]> If you have confirmed the accuracy of your information for the registration certificate, it will be automatically forwarded to your accommodation, as they are responsible for receiving and keeping the registration certificates for one year.

Der Beitrag I have confirmed the accuracy of my information for the registration certificate, but I can no longer access the registration certificate. erschien zuerst auf WELCMpass.

]]> Can I buy a guest ticket for more than one person? https://www.welcmpass.info/ufaqs/can-i-buy-a-spa-ticket-for-more-than-one-person/ Thu, 02 Jul 2020 11:15:18 +0000 https://welcmpass.info/?post_type=ufaq&p=25672 Yes. Both as an unregistered day guest and as an overnight guest you can book for several persons.As a registered user (e.g. overnight guest) you enter your data and the data of your fellow travellers one after the other. If you want to use the app anonymously as a day guest, just enter the total […]

Der Beitrag Can I buy a guest ticket for more than one person? erschien zuerst auf WELCMpass.

]]> Yes. Both as an unregistered day guest and as an overnight guest you can book for several persons.
As a registered user (e.g. overnight guest) you enter your data and the data of your fellow travellers one after the other. If you want to use the app anonymously as a day guest, just enter the total number of people.

Der Beitrag Can I buy a guest ticket for more than one person? erschien zuerst auf WELCMpass.

]]> I am travelling with my family or with a group and have bought guest tickets with the app for everyone. Can I now distribute these tickets to the individual persons? https://www.welcmpass.info/ufaqs/i-am-travelling-with-my-family-or-with-a-group-and-have-bought-spa-tickets-with-the-app-for-everyone-can-i-now-distribute-these-spa-tickets-to-the-individual-persons/ Thu, 02 Jul 2020 11:13:06 +0000 https://welcmpass.info/?post_type=ufaq&p=25671 Yes, you tap on „Kurkarte“ and use the „share“ option in the view of the Kurkarten you have purchased. Now you can forward the IDs of the individual guest cards e.g. by e-mail to the smartphones of other people.

Der Beitrag I am travelling with my family or with a group and have bought guest tickets with the app for everyone. Can I now distribute these tickets to the individual persons? erschien zuerst auf WELCMpass.

]]> Yes, you tap on „Kurkarte“ and use the „share“ option in the view of the Kurkarten you have purchased. Now you can forward the IDs of the individual guest cards e.g. by e-mail to the smartphones of other people.

Der Beitrag I am travelling with my family or with a group and have bought guest tickets with the app for everyone. Can I now distribute these tickets to the individual persons? erschien zuerst auf WELCMpass.

]]> I bought a ticket, but I don’t find it anymore. https://www.welcmpass.info/ufaqs/i-bought-a-spa-ticket-but-i-dont-it-her-anymore/ Thu, 02 Jul 2020 11:07:08 +0000 https://welcmpass.info/?post_type=ufaq&p=25668 Were you logged in when you bought them and are you logged out now? Then log in again. The purchased ticket is visible again.

Der Beitrag I bought a ticket, but I don’t find it anymore. erschien zuerst auf WELCMpass.

]]> Were you logged in when you bought them and are you logged out now? Then log in again. The purchased ticket is visible again.

Der Beitrag I bought a ticket, but I don’t find it anymore. erschien zuerst auf WELCMpass.

]]> As a day guest, do I have to provide personal data to purchase the guest ticket? https://www.welcmpass.info/ufaqs/as-a-day-tripper-do-i-have-to-provide-personal-data-to-purchase-the-spa-ticket/ Thu, 02 Jul 2020 11:04:40 +0000 https://welcmpass.info/?post_type=ufaq&p=25667 For the actual purchase you will need, for example, your credit card number, depending on the payment method. However, you do not enter any personal data in the app itself – you can book „anonymously“.

Der Beitrag As a day guest, do I have to provide personal data to purchase the guest ticket? erschien zuerst auf WELCMpass.

]]> For the actual purchase you will need, for example, your credit card number, depending on the payment method.

However, you do not enter any personal data in the app itself – you can book „anonymously“.

Der Beitrag As a day guest, do I have to provide personal data to purchase the guest ticket? erschien zuerst auf WELCMpass.

]]> How do I fill out the registration form with the app? https://www.welcmpass.info/ufaqs/how-do-i-fill-out-the-registration-form-with-the-app/ Thu, 02 Jul 2020 11:02:05 +0000 https://welcmpass.info/?post_type=ufaq&p=25666 If you book a spa ticket as an overnight guest, a signature field appears after the booking. Here you only have to confirm the correctness of your personal details and sign digitally.

Der Beitrag How do I fill out the registration form with the app? erschien zuerst auf WELCMpass.

]]> If you book a spa ticket as an overnight guest, a signature field appears after the booking. Here you only have to confirm the correctness of your personal details and sign digitally.

Der Beitrag How do I fill out the registration form with the app? erschien zuerst auf WELCMpass.

]]> Can I print out tourism-fee tickets? https://www.welcmpass.info/ufaqs/can-i-print-out-tourism-fee-tickets/ Tue, 30 Jun 2020 09:29:11 +0000 https://welcmpass.info/?post_type=ufaq&p=25646 Yes, for example directly at the EC card terminal of a supermarket. If you select „Print“ in the app for the spa card to be printed, you will receive a code and a PIN. You enter the code into the terminal and confirm with the PIN.

Der Beitrag Can I print out tourism-fee tickets? erschien zuerst auf WELCMpass.

]]> Yes, for example directly at the EC card terminal of a supermarket. If you select „Print“ in the app for the spa card to be printed, you will receive a code and a PIN. You enter the code into the terminal and confirm with the PIN.

Der Beitrag Can I print out tourism-fee tickets? erschien zuerst auf WELCMpass.

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